Terms of service

Effective Date: 2024-02-29

1. Introduction

Welcome to Klaviad (the "Site"). These Terms of Service ("Terms") govern your access to and use of our website and services (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our services.

2. Services Provided

Klaviad provides email marketing services, including but not limited to campaign management, strategy development, and analytics services (the "Services"). We also offer digital products related to the use and implementation of our Services.

3. Account Registration

To access certain features of the Service, you must register for an account. When you register for an account, you agree to:

  • Provide accurate and complete information.
  • Keep your password secure.
  • Accept responsibility for all activities that occur under your account.

4. Use of Digital Products

Our digital products, including any software, data files, images, and content provided by Klaviad, are licensed to you and not sold. By purchasing digital products from Klaviad, you agree to the following:

  • No Alteration: You may not modify, alter, or create derivative works based on the digital products without our prior written permission.
  • No Reproduction: You may not reproduce the digital products except for personal backup purposes.
  • No Resale: You may not resell, rent, lease, or distribute the digital products to third parties in any way.

5. Prohibited Conduct

You are responsible for all your activity in connection with the Service. The following actions are strictly prohibited:

  • Any form of automated use of the system, such as using scripts to add users.
  • Interfering with, disrupting, or creating an undue burden on the Service or the networks or services connected to the Service.
  • Attempting to impersonate another user or person.
  • Using the Service for any illegal or unauthorized purpose.

6. Intellectual Property Rights

All contents of the Site, including but not limited to text, graphics, logos, and software are the property of Klaviad and are protected by copyright and other intellectual property laws. You may not use our intellectual property without our prior written consent.

7. Termination

We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Service will cease immediately.

8. Disclaimer of Warranties

The Service is provided on an "as is" and "as available" basis. Klaviad makes no representations or warranties of any kind, express or implied, as to the operation of their services, or the information, content, materials, or products included on this site.

9. Limitation of Liability

Klaviad shall not be liable for any damages that result from the use of or inability to use the service, including but not limited to reliance by a user on any information obtained from the service.

10. Indemnification

You agree to indemnify, defend, and hold harmless Klaviad, its officers, directors, employees, agents, licensors, and suppliers from and against all losses, expenses, damages, and costs, including reasonable attorneys’ fees, resulting from any violation of these Terms or any activity related to your account (including negligent or wrongful conduct).

11. Modifications to Terms of Service

We reserve the right to make changes to these Terms at any time. Your continued use of the Service following the posting of changes will mean that you accept and agree to the changes.

12. Contact Information

If you have any questions regarding these Terms of Service, please contact us at info@klaviad.com.